Ritzwatches.com will happily cover ground shipping fees for every item purchased over $199.99. Every item we ship, is fully insured. We offer free shipping only for the 48 contiguous states in the US. Orders to Hawaii, Alaska, and Puerto Rico are not included in the free shipping offer.

Delivery time via UPS can range from 1 to 6 business days to the US. Next day, 2nd day and 3 day select service is scheduled on the next, 2nd or 3rd business day. In addition to this, they are only guaranteed to reach you on the next or 2nd business day from when they leave our warehouse. While we try to expedite all next, 2nd day and 3rd day packages, they are not guaranteed to leave our warehouse immediately. The service charge is to expedite the delivery only.

Below is a schedule of other shipping services we offer. To receive a more accurate pricing, please place the item into your cart and proceed to check out. There you will get an exact price on the shipping cost. You do not need to purchase the watch in order to see this information.

(Please note: These rates are an estimate and may vary higher or lower):

Claims may take up to two weeks to process. When complete, a replacement item will be shipped out or if that item is no longer available, Ritzwatches.com will refund your payment. You can also use your payment towards another similar watch.

When your order is received, please check you order carefully. If there are any problems with your order, please contact Ritzwatches.com as soon as possible to make any necessary corrections.

We are signed up with an international verification company called Fraud Sciences. Fraud Sciences specializes in verifying orders that are have either an international billing or shipping address. You can find out more about Fraud Sciences by clicking on this link: https://www.Fraud Sciences.com/faq.

Using Fraud Sciences is very easy and quick to use, and we are confident that you will find the experience a positive one.

We also accept wire transfers for all orders, including International ones. We do offer a discount on some watches if you decide to pay with wire transfer.

Please note: Standard International shipping is $55, which includes UPS Expedited with insurance and a 3-5 business day delivery time. This does not include any taxes or duties. Duties are the sole responsibility of the customer. We do not have any way of calculating the cost of import taxes or duties placed on any package that leaves our warehouse. They are placed on items by your own government and you must contact your customs office to find out if they will apply and what they will be.

In addition, you are responsible for the duty charges whether or not you decide to accept the package.

If an international order is received damaged or is not received at all, an insurance claim must be initiated and finalized before compensation or replacement is issued by Ritzwatches.com. If the item is received damaged, please contact Ritzwatches.com within three business days of delivery to conduct a claim. Please hold onto your shipping box as the insurance company may want to inspect it.